Leading Practices for Leadership

Most of the leadership practices are common among the firms committed to quality. Quality and business performances are promoted by true leaders in several ways as below.

1. Leaders focus on creating and balancing value for customers and other stakeholders that serves as a basis for setting business directions and performance expectations at all levels of the organisation.
2. Leaders create and sustain a leadership system and environment for empowerment, innovation, agility, and organisational learning.
3. Leaders set high expectations and demonstrate substantial personal commitment and involvement in quality.
4. Leaders integrate quality values into daily leadership and management and communicate extensively through the leadership structure and to all employees.
5. Leaders review organisational performance-including their own performance as leaders to assess organisational success and progress, and translate review findings into priorities for improvement and opportunities for the organisation as a whole as well as their own leadership effectiveness.
6. Leaders create an environment that fosters legal and ethical behaviour, and a governance system that addresses management and fiscal accountability and protection of stakeholder and stakeholder’s interests.
7. Leaders integrate public responsibilities and community support into their business practices.