Strategic quality planning takes a broader view of planning process than traditional strategic planning. Table 1. compares and contrasts the strategic quality planning process with the traditional strategic planning process.
Table 1. Strategic quality planning Vs. Traditional strategic planning
Strategic Quality Planning | Traditional Strategic Planning |
Focus is on customers. | Focus is not defined or is spread among many considerations. |
Leaders determine critical success factors. | Leaders lack understanding of factors critical to success. |
Goals and objectives are process and results oriented. | Goals and objectives are results oriented. |
Goals and objectives are based on data and are driven by trend or pattern analysis. | Goals and objectives may be based on hunches or guesses. |
Focus is on processes. | Focus is on products. |
Alignment exists between critical success factors (CSFs), mission, vision, goals, objectives, and day-to-day activities. | No alignment exists. |
Everyone knows how his or her day-to-day activities align with critical success factors, mission, vision, goals, and objectives. | Few people know how their day-to-day activities fit in with the plan. |
Improvement activities are focused on activities critical to success. | Improvement activities lack focus. |
Improvement activities are both within and across functional areas. | Improvement activities are within functional areas. |
Read More Topics |
Leading practices for leadership |
What do you mean by strategic planning? |
Characteristics or behaviours of quality leaders |