The various roadblocks in implementing TQM are:
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Lack of management commitment.
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Lack of faith in and support to TQM activities among management personnel.
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Failure to appreciate TQM as a cultural revolution. In other words, inability to change organisational culture.
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Misunderstanding about the concept of TQM.
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Improper planning.
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Lack of employees commitment.
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Lack of effective communication.
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Lack of continuous training and education.
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Lack of interest or incompetence of leaders.
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Ineffective measurement techniques and lack of access to data and results.
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Non-application of proper tools and techniques.
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Inadequate use of empowerment and team work.
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Inadequate attention to internal and external customers.
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Delay or non-implementation of quality improvement team’s recommendations.
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