What is meant by a Team and Team Work? ✔ A team can be defined as a group of people working together to achieve common objectives or goals. ✔ Teamwork is the cumulative actions of the team during which each member of the team...
Category - Management
Stages of Team Development Each team takes sometime to start functioning effectively towards problem solving. Each team goes through six distinct stages in its development. These are forming, storming, norming, performing...
Strategic quality planning takes a broader view of planning process than traditional strategic planning. Table 1. compares and contrasts the strategic quality planning process with the traditional strategic planning...
Most of the leadership practices are common among the firms committed to quality. Quality and business performances are promoted by true leaders in several ways as below. Leaders focus on creating and balancing value for...
✔ In practice, the TQM effort has been led by members of senior management. They provide the vision of where the company is heading with its quality effort. They lead in creating a cultural change within the company. The...
In order to integrate quality with the strategic planning process, a systematic and sequential procedure has to be adopted. There are seven basic steps to strategic process planning. Fig.1 summarises the strategic planning...
What is Strategic Planning? ✔ Strategic planning sets the long-term direction of the organisation in which it wants to proceed in future. This is depicted in Fig.1. Fig. 1 ✔ Strategic plan is the process of envisioning the...
QUALITY COUNCIL What is it? ✔ A quality council is a team to provide overall direction for achieving the total quality culture (TQC). ✔ A quality council is a team formed in the organisation with an objective of building...
Successful quality leaders tend to demonstrate the 12 characteristics or behaviours. They are: The customers first: Quality leaders give primary importance to both internal and external customers and their needs. Leaders...
There are four primary leadership style’s exist. They are: Directing style of leadership, Consulative style of leadership, Participative style of leadership, and Delegating style of leadership. Table 1.1 explains...
