Have you ever wondered how we get electricity from wind or water? It’s like magic—but it’s all science! The process of turning mechanical energy into electrical energy is a fundamental principle that powers our...
Category - Mechanical
COST OF QUALITY (COQ OR QUALITY COSTS) ✓ Cost of quality (COQ) is a financial measure of the quality measure of an organization. It is essentially a measure of lack of quality and can also be termed as cost of poor...
QuALITY STATEMENTS Quality statements are established by the quality council to provide overall direction for achieving the total quality culture. Three elements of quality statements are: Vision statement, Mission...
about crosby Crosby is another of the American quality gurus who rose to international fame mainly thanks to his teachings on quality management. He is best known for the concepts of ‘Zero Defects’ and ‘Do it right first...
About Juran Juran’s contributions – Juran born in Romania (1904) and emigrated to America in 1912. 1951 – published “Quality Control Handbook”. Mid 1950’s – like Deming, travelled to...
BASIC CONCEPTS OF TQM A successful TQM programme requires the following six basic concepts. 1.Top management commitment: Top management should participate and completely involve in the total quality programme. They should...
INTRODUCTION TO TQM As we aware, Total Quality Management (TQM) has captured the worldwide attention in recent years. TQM has become a buzzword for all the successful business organisations world over. All organisations have...
PRINCIPLES OF TQM The important underlying principles of TQM are as follows: Customers’ requirements must be met the first time, every time. There must be agreed requirements, for both internal and external...
The various roadblocks in implementing TQM are: Lack of management commitment. Lack of faith in and support to TQM activities among management personnel. Failure to appreciate TQM as a cultural revolution. In other words...
About Deming ✓ Deming, an American, was the senior quality guru. 1928 – awarded doctorate in mathematical physics. 1946 – after sharing his expertise in statistical quality control to help the US war effort during...
