Differentiate Interpersonal from Interpersonal Communication

Meaning of Interpersonal Relation

Interpersonal teamwork skills allow us to be more effective when interacting with more than one individual. These skills make us to more effective in our professional careers and our personal lives.

Whether one is working with a group of department heads to resolves business issues or simply choosing a movie to watch with his family, good team skills enables one to resolve issues efficiently.

This work includes:

Encouraging others
Gate keeping effectively
Standard setting
Following members lead
Expressing the sense of the team

Communication

Definition

Communication is derived from the Latin word “communis” or “communicare”.

According to Stephen P.Robbins “communication refers to transference and understanding of meaning”.

According to Hudson “communication in its simplest form is conveying of information from one person to another”.

Functions / Importance of Communications

Control
Motivation
Emotional Expression
Information Sharing
Leading
Attitude
Social Behavior
Feed back
Influence people
Gate keeping
Coordination and regulation of production activities
Socialization
Innovation
Necessary for sound decision
Greater scope of managerial influence

Channels of Communication

i) Based on Relationships

Formal Communication
Informal communication is also called ‘Grapevine’

ii) Based on direction of the flow

Horizontal Communication
Upward Communication
Downward Communication
Diagonal Communication

iii) Based on method used

Verbal Communication
Written Communication
Gestural Communication

Communication Process/ Basics of Communication

Communication is a process which involves a sender of a message and a receiver. It is a two-way process concerned with sharing and understanding of information.

> Sender/ Source/ Communicator: Originator of the idea or the message.

$>$ Message: Message could be verbal or non-verbal such as appearance, body language, silence, sounds and signs etc.

$>$ Encoding: Translation of an idea into a message appropriate for transmission by the source is called encoding.

$>$ Channel / Medium: Message travels from sender to receiver through Media, TV, news paper, telephone, correspondence etc…

$>$ Receiver: Is the person for whom the message is intended.

$>$ Decoding: When the message, symbols, etc., is converted into a certain meaning, it is known as decoding.

$>$ Feedback: Whatever the response of receiver to a sender is, it is called feedback.

Barriers to Effective Communication

Filtering Barrier: Message travels through many layers it is found that the message tends to be distorted.
Language Barrier: It is a central element in communication. It may pose a barrier if it is used obscure/ difficult meaning and distort meaning.
Physical Separation Barrier: Ex. noise, improper time and distance.
Status: organizational hierarchy poses another barrier to communication.
Emotional/Psychological Barrier: Ex. Motives, attitudes, judgment, sentiments and emotions.
Personal Barriers: Ex. communication is basically interpersonal process.
Organizational Barrier: Ex. which are related to the functioning of organization.
Semantic Barrier: Ex. obstructions that come in the process of encoding or decoding the message.