INTRODUCTION ✔ In addition to the seven basic quality tools described in the previous chapter, the ‘new’ seven management tools are also widely used by the managers for quality management. ✔ The seven basic quality tools...
Author - Nandhini Sathish
What is it? ✔ A flow chart, also known as process flow chart, flow diagram, and process deployment flow, is a diagrammatic view of the various steps in sequential order that form an overall process in an organisation. ✔ Flow...
Check Sheet (Data Collection Sheet) What is it? ✔ A check sheet , also known as tally sheet, is a form for systematic data gathering and registering to get a clear view of the facts. ✔ It is used to keep track of how often...
Histogram What is it? ✔ A histogram is a bar chart/diagram showing a distribution of variable quantities or characteristics. ✔ It is a graphical display of the frequency distribution of the numerical data. ✔ The data are...
Pareto Diagram What is it? ✔ A Pareto diagram is a diagnostic tool commonly used for separating the vital few causes that account for a dominant share of quality loss. ✔ This tool is named after Wilfredo Pareto, the Italian...
CAUSE ANd EfFECT DIAGRAM (OR FISHBONe DIAGRAM) What is it? ✔ The cause and effect (CE) diagram is a graphical-tabular chart to list and analyze the potential causes of a given problem. ✔ The cause and effect diagram is also...
Scatter Diagram What is it? ✔ The scatter diagram is a simple graphical device to depict the relationship between two variables. It is the graphical component of regression analysis. ✔ A scatter diagram is composed of a...
Introduction on Seven Basic Tools of Quality ✓ Problem solving (i.e., the isolation and analysis of a problem and the development of a permanent solution) is an integral part of process improvement in a TQM organisation. An...
Benefits of Quality Circles The potential benefits of quality circles can be presented under three categories, as shown in Table 1. (Source: Juran and Gryna). Table 1. Potential benefits of implementing quality circles 1...
Supplier Certification ✔ After supplier selection, the next step is the supplier certification process. ✔ In fact, supplier certification process starts only after the supplier begins shipment of the product to the...
